Privacy Policy for Qessah Gift Shop

Effective date: July 7, 2026

Introduction

Qessah Gift Shop ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application.

Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, shipping address, and other contact details you provide.
• Device and Usage Data: device model, operating system version, app version, app usage analytics, crash reports, and diagnostics.
• Optional Location Data: only if you choose to enable location-based services.

No Payments Through the App

Important: Qessah Gift Shop does not process or accept payments directly through the mobile app. If you need to make a purchase, payment will be completed through third-party systems outside the app or via offline payment arrangements as described in the app.

How We Use Your Information

We use the information we collect to:

• Provide and improve app features.
• Process requests and respond to support inquiries.
• Send updates, notifications, and other communications.
• Detect and prevent fraud and security issues.
• Improve app performance and stability.

Sharing and Disclosure

We may share your information with:

• Service providers that help operate the app or support analytics.
• Legal authorities when required by law.

We do not sell your personal information.

Security

We implement reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This app is not intended for children under 13 years old. We do not knowingly collect data from children under 13.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information. Please contact us using the details below.

Changes to This Policy

We may update this policy from time to time. We will publish the updated policy on this page.

Contact Information

If you have questions about this policy, please contact us at:

Email: support@gulabs.com

Address: GuLabs, Sana'a, Amanat Al Asimah, Yemen

Delete Account URL: https://gulabs.com/delete-account